Privacy Policy

Last Updated: January 2026

1. Introduction

MagicPlate.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, AI photo enhancement tools, and digital menu services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, restaurant name, and billing information
• Content: Menu photos, menu items, descriptions, and other content you upload
• Payment Information: Processed securely through our payment providers (Stripe/PayPal)
• Communications: Messages sent through our contact forms or support channels

2.2 Automatically Collected Information

• Usage Data: How you interact with our services, pages visited, features used
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: We use cookies to enhance your experience and analyze usage patterns

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your purchases and manage your account
• Enhance your photos using AI technology
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI Photo Processing

When you upload photos for AI enhancement:

• Photos are processed using third-party AI services (Leonardo.ai, Replicate, Together.ai)
• We do not use your photos to train AI models without explicit consent
• Enhanced photos are stored securely and can be deleted upon request
• We maintain ethical AI practices - we enhance existing photos, not generate new content

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our services (payment processors, AI service providers, hosting services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure payment processing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at sydney@magicplate.info.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: sydney@magicplate.info
• Phone: (805) 668-9973
• Website: magicplate.info